Focused on outcomes.
Driven by data.
Powered by people.

We founded Promise on the belief that technology can and should be used to improve the lives of all people. Our mission is to empower underserved communities through innovative yet practical tools and resources, fostering self-reliance and community growth.

A company is only as good as its people.

We believe that treating everyone with dignity leads to improved outcomes for all. As a technology company, we specialize in modernizing and humanizing interactions between utilities and the people they serve.

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Our values

Empower Respect & Dignity

We build to honor utilities and government agencies, ensuring dignity for their community members and practical tools for our customers’ relief and repayment needs.

Craft with Purpose

Our products are intuitive and easy to use. We delve deeply into our customers’ work, seeking ways to simplify their daily tasks. Every design prioritizes privacy, security, and ethics.

Driven by Data

We empower people to achieve positive results. We measure efficacy and rely on evidence-based practices to guide our decisions, taking actionable steps to enhance successes and delve into data nuances.

Push Boundaries

We transcend limits, employing the best technology for each task. We create new opportunities for success, benefiting both our customers and clients.

Our Passionate People

The Promise team consists of accomplished professionals from respected companies like Google, Stripe, and Palantir, bringing a wealth of technological expertise to assist underserved communities.

Phaedra Ellis-Lamkins
Co-Founder, CEO
Diana Frappier
Co-Founder, CLO
Jason Richardson
COO
Evan Marshak
CTO
Juliet Ellis
Head of Utilities
Olivia Man
CFO
John Blessing
CISO

We've raised over $50 million in funding, with backing from respected investors including: