Focused on outcomes.
Driven by data.
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Working at Promise

The Promise team strives to treat people who are struggling with dignity and provide them with the tools and resources they need to succeed. Our expertise spans sectors: we are technology experts from companies like Google, Stripe and Palantir, as well as accomplished government leaders.

Our headquarters are in Oakland, CA, but we now have employees across the country.

Open Roles

Customer Success Associate

We’re looking for Customer Success Associates (CSAs) to join our growing team in Fairfield, CA. The CSA will handle inbound customer inquiries and proactive outreach in an effort to enroll new customers in Promise’s services. The CSA must enjoy working in person with a small, entrepreneurial environment that is mission- and results-driven. The role will appeal to candidates who are high-energy and motivated.

Don't see a role for you?

Drop us a note. We are rapidly expanding and always looking for talented mission-driven individuals.

hello@promise-pay.com