Focused on outcomes.
Driven by data.
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Working at Promise

The Promise team strives to treat people who are struggling with dignity and provide them with the tools and resources they need to succeed. Our expertise spans sectors: we are technology experts from companies like Google, Stripe and Palantir, as well as accomplished government leaders.

Our headquarters are in Oakland, CA, but we now have employees across the country.

Open Roles

Project Manager, WiFi

We are seeking a highly-skilled Project Manager to support our work delivering free or low-cost WiFi to low-income communities. The Project Manager will work closely with Promise’s CEO, CFO, and external partners to manage this initiative, identify deliverables, and ensure production of those deliverables. The ideal candidate will be comfortable working in a fast-paced, constantly evolving environment, acting as a utility player to support all facets of this work.

Client Support Manager

We are looking for a seasoned manager to lead our growing Client Support team. Client Support is vital to our long-term success: our clients count on us to help them get through difficult financial situations and to avoid negative consequences. For Promise to grow, we need to scale our support capacity while maintaining the high quality service our clients rely on. We’re looking for an experienced manager who can take over leadership of the team and take it to the next level.

VP of Implementation

Promise is seeking a technically savvy VP of Implementation (Project Manager) to ensure timely, successful implementations of Promise’s payment platform in new jurisdictions. In this role, you will collaborate with the pre-sales teams to understand what motivated customers to purchase Promise, understand what their vision of a successful launch is, and get them to that launch efficiently and happily. You will manage multiple customer projects simultaneously, including managing the flow of project participants, documenting requirements and timelines, connecting customers with appropriate resources, managing open issues, facilitating communication across teams, and ensuring successful completion of each engagement.

Director of Platform Engineering

You'll be responsible for executing and managing the platform roadmap, for managing a world-class team, and for building out the engineering practices that support an effective, collaborative organization. We are in early stages of building our core product and offerings and you will have a tremendous opportunity to shape the engineering organization from the ground up.

Design Lead

We are looking for a seasoned Design Lead who can drive both strategy and execution and own every step of the design process from start to finish. We have a high-performing product that’s impacting the lives of thousands of people – yet there’s a lot of room for growth and development. If you have 5+ years of experience in Product Design, gravitate towards complex problems, and enjoy fast-paced environments, collaboration, and rapid iterations — come join us.

Data Engineer

This role will work as part of our Analytics and Engineering teams to build scalable, reliable, resilient data pipelines to move data throughout our systems. The ingestion and delivery of data is critical to ensuring a top-notch experience for our customers and the overall success of our business. You’ll be the primary architect and builder of pipelines for both batch and streaming data, making sure the data is where it needs to be for analysts, engineers, and everyone they serve.

Backend Engineers (Sr/Staff/Principal)

We’re looking for agile, mission-driven backend engineers to build better products for governments and the people they serve. We are in early stages of building our core product and offerings. You will have tremendous opportunity to build a product from the ground up and influence the strategic direction of the company. We are changing the way the government operates and interacts with its constituents. This is a unique opportunity in an extremely fast-growing startup that is poised to become the next unicorn.

Frontend Engineers (Sr/Staff/Principal)

We’re looking for agile, mission-driven frontend engineers to build better products for governments and the people they serve. We are in early stages of building our core product and offerings. You will have tremendous opportunity to build a product from the ground up and influence the strategic direction of the company. We are changing the way the government operates and interacts with its constituents. This is a unique opportunity in an extremely fast-growing startup that is poised to become the next unicorn.

Full Stack Engineers

We’re looking for agile, mission-driven full stack engineers to build better products for governments and the people they serve. We are in early stages of building our core product and offerings. You will have tremendous opportunity to build a product from the ground up and influence the strategic direction of the company. We are changing the way the government operates and interacts with its constituents. This is a unique opportunity in an extremely fast-growing startup that is poised to become the next unicorn.

Don't see a role for you?

Drop us a note. We are rapidly expanding and always looking for talented mission-driven individuals.

hello@promise-pay.com