Promise helps reduce delinquencies and increase revenue while helping people pay off debt sooner and with fewer penalties. Our intuitive approach to relief distribution and payment solutions leads to increased enrollment and a 95%+ recovery rate on scheduled payments.
Request demoParticipation in traditional government payment plans and affordability initiatives remains limited due to lack of awareness and accessibility. Promise uses sophisticated outreach tools to meet customers where they are and achieve record enrollment numbers.
Promise believes accessibility is one of the cornerstones of payment success. We allow users to pay online, over the phone or in person using a broad range of both traditional and alternative bill pay methods.
Promise allows customers to manage their payments and budget their bills in real time. From swapping their payment method to changing their payment schedule, customers can instantly update their preferences to make sure their payment success is uninterrupted.
Promise partners with all types of local governments and utilities to provide simple, secure payment and affordability solutions.
We help utilities collect revenue and reduce shutoffs by providing their customers with flexible payment options for water, wastewater, stormwater and electric bills.
We help local and state governments distribute aid more efficiently and increase resident participation in relief programs.
We help cities increase payments on uncollected parking citations and toll debt by offering accessible and flexible payment options to their customers.