The future runs on Promise.
We’re a people-first technology company that helps utilities and governments work better—for everyone.
A few of our partners
Our Products.
At Promise, we revolutionize how utilities and governments operate with our suite of cutting-edge products. Designed to enhance efficiency, accessibility, and community well-being, our solutions ensure technology serves everyone. Explore our products and see how we’re creating a brighter, more connected future.
Streamline secure income verification to connect individuals with critical public resources and services.
Increase revenue recovery while helping customers thrive by offering flexible, interest-free payment plans with AI-optimized outreach.
Improve call center efficiency with personalized customer service agents powered by our advanced AI and trained on your data.
Improve program oversight and efficacy with AI and ML financial models and analytics intentionally designed to serve low income and at-risk residents.
Efficient & Effective.
Promise powers the most efficient, effective, and secure relief and payment programs for the people who need them most.
Low effort. High impact.
We not only promise better outcomes. We also make it easier, cheaper, and safer to run your program from start to finish.
Easy implementation
It takes just eight weeks to stand up a new Promise program on average, oftentimes less.
Low overhead
Our AI-powered service agents can handle outreach and support tickets for your programs, so your team doesn’t have to.
Secure execution
Machine learning finds and prevents waste, fraud, and abuse by bad actors. And all Promise products contain comprehensive audit trails.
Seamless Integration. Powerful Outcomes.
From the first steps of program design to the last steps of providing audit-ready documentation, Promise powers world-class relief and repayment programs that increase participation and completion rates.
Average time to stand up a new Promise relief or repayment program.
Increase in applications from inclusive outreach to drive ongoing engagement and customer satisfaction.
The vast majority of program applicants use our mobile-first, self-serve portal.
Centralized application and document processing, powered by AI, speeds the eligibility determination process by as much as 4x
Average approval rating (out of 5) for customers using PromisePay.
Real Stories. Real Results.
Discover how our solutions have delivered measurable success in real-world applications. Explore our detailed case studies.
Security First.
Our team includes security professionals who cut their teeth in support of national security and defense projects. Safeguarding sensitive information and ensuring the highest level of protection for your data is always mission critical.
What our partners are saying...
Press & Insights
Promise featured in Forbes 2024 list of Next Billion-Dollar Startups
Promise featured in Forbes 2024 list of Next Billion-Dollar Startups
Improving Human Dignity is an Engine of Scale
Improving Human Dignity is an Engine of Scale
We’re here to help.
Our team includes security professionals who cut their teeth in support of national security and defense projects. Safeguarding sensitive information and ensuring the highest level of protection for your data is always mission critical.