Promise increases revenue for utilities by helping their customers tackle existing debt and avoid service interruptions. We offer flexible payment plans, simple relief distribution, and easy online account lookup to help struggling customers get back on track. Our sophisticated marketing and outreach tools make it easy for customers to enroll and stay current, and we offer a broad range of traditional and alternative payment methods.
Our Relief Portal allows for the rapid distribution of financial assistance funds from any source, including the Low-Income Household Water Assistance Program (LIHWAP) or CARES Act funding. Promise provides an easy, mobile-friendly experience for customers to determine eligibility that can be instantly applied to their balance.
Promise works within the criminal justice system, including with courts, prosecutors, sheriffs, and parole and probation departments, to provide better payment experiences to their clients. Our products drive higher rates of compliance and repayment and reduce the cost of collection and service for the departmental administrators and staff.
Promise helps cities increase payments on uncollected parking citations and toll debt by offering accessible and flexible payment options to their customers. We offer payment plans and easy online account lookup to reduce negative economic outcomes on motorists and help struggling customers avoid registration suspension and vehicle impoundment.
PromisePay plans give users the ability to sign up for a customized plan, pay with a variety of methods, easily adjust their plan, and receive automated reminders and receipts. Our sophisticated marketing and outreach tools make it easy to sign-up and stay current, and we offer a broad range of traditional and alternative payment methods.