Promise increases revenue for utilities by helping their customers tackle existing debt and avoid service interruptions. We offer flexible payment plans, simple relief distribution, and easy online account lookup to help struggling customers get back on track. Our sophisticated marketing and outreach tools make it easy for customers to enroll and stay current, and we offer a broad range of traditional and alternative payment methods.
Promise works with government entities to modernize and streamline the administration of relief and aid programs. Our Relief Portal enables the easy discovery, enrollment, and distribution of financial assistance funds from utilities or government agencies directly to their customers.
Promise provides a mobile-friendly website to allow customers to easily apply to receive financial assistance by self-attesting to program eligibility requirements. Successful applicants then quickly receive a credit against their bill.
Promise helps cities increase payments on uncollected parking citations and toll debt by offering accessible and flexible payment options to their customers. We offer payment plans and easy online account lookup to reduce negative economic outcomes on motorists and help struggling customers avoid registration suspension and vehicle impoundment.
PromisePay plans give users the ability to sign up for a customized plan, pay with a variety of methods, easily adjust their plan, and receive automated reminders and receipts. Our sophisticated marketing and outreach tools make it easy to sign-up and stay current, and we offer a broad range of traditional and alternative payment methods.
During the pandemic we have seen more and more of our customers struggling to pay their water bills. Now more than ever we need an easy way to get our customers into payment plans. PromisePay provides a seamless solution that gets more of our customers enrolled and brings revenue into our utility.
Promise has been great to work with.
The data analytics the program produces has been invaluable in helping us develop case plans for individuals so we can have the greatest chances of successful outcomes.
It was just easy. No hassle and no outrageous fees. I got a reminder each month before my payment was due.
If I had any questions, the PromisePay team was always there to support me.
Instead of spending hours chasing down clients, PromisePay has allowed us to automate the labor intensive process of dunning.
I felt a big relief knowing I could pay my tickets off over time. I am a working mom and often have to choose which bills to prioritize.
PromisePay allowed me to get my car registered and still keep food on the table. It was a true lifesaver.
Promise brings new innovative ideas supported by data.
I was just so happy to find a program that actually cares about people. The PromisePay team was great
to work with.
This organization is a miracle. Seriously.
